Privacy Policy
We consider your privacy and the security of your personal data as of great importance. The following sections inform you about the personal data we process when you use our website.
Who is responsible for the processing of your personal data?
When you visit our website, your data is processed by:
RUBICON IT GmbH
Gonzagagasse 16
1010 Vienna
Austria
Company register number: 615231b
Commercial Register: Handelsgericht Wien
UID: ATU80745589
What data is being processed?
The following sections provide an overview of the personal data we process when you visit our website and the legal basis for the processing.
Lost item report
If you submit a lost item report, you provide us with personal data which we process exclusively for the purpose of providing our service:
- first and last name
- adress
- e-mail adress
- preferred language
- phone number (optional)
- details about the lost item which contain personal data (e.g. date/year of birth, ID number, debit/credit card number, social security number, …)
An essential part of the service is the disclosure of your data to public lost-and-found offices within Switzerland (municipalities and cities). They may only use the data to fulfill the legal duties of a lost property office, to notify you of the found item and to hand over the item to you.
If you have additionally given your consent, your data will also be disclosed to private lost-and-found service organizations (e.g. transport companies and airports) and lost-and-found offices in other European countries. These organizations or lost lost-and-found offices may also only use the data to notify you of the found item and to hand over the item to you.
For this purpose, the data is stored for a retention period of 12 months in accordance with Art 6 para. 1 lit a and b GDPR
Server log files
In order to ensure the security and functionality of our website, we collect and evaluate access data (website visited, time of access, browser type, operating system, IP address). In the event of a security incident, this data helps us to determine and eliminate the cause. For this purpose, the data is stored for a retention period of 12 months in accordance with Art 6 para. 1 lit f GDPR.
Contact by e-mail
If you contact us by e-mail to ask more about our products, we process the data you send us in order to process your inquiry. If your inquiry also concerns our partner products, your data may be forwarded to these partners. The processing is based on Art 6 para 1 lit b and f GDPR, because it serves to initiate a contract with us and is in our legitimate interest. Your data will be stored for as long as necessary to process your request.
Google Maps
When searching for lost property offices, you can display a Google Maps map. The map is only loaded when you click the button to show it. In doing so, your IP address and information about your browser, among other things, are transmitted to Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland); data may also be transferred to the USA. Google LLC is certified under the EU-US Data Privacy Framework. The processing is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR, which you give by clicking; it only applies to the current page view.
Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. There are two main types of cookies: technically necessary cookies, which are required for the operation of a website, and technically unnecessary cookies, which collect usage statistics, for example. While technically necessary cookies are automatically stored on your computer or device on the basis of our legitimate interest, technically unnecessary cookies require your consent.
The application for loss reports embedded in our website only sets the following technically necessary cookie:
| Name | Purpose | Storage duration |
|---|---|---|
| LBCookie | This cookie ensures that all requests during your loss report go to the same server (load balancing) | until you close your browser |
Your rights
When we process your personal data, you have the following rights under applicable European and Austrian data protection laws:
- Information
- correction
- Deletion
- restriction
- data portability
- object
If you believe that the processing of your data constitutes a violation of data protection laws, you are free to contact the Austrian data protection authority (Barichgasse 40-42, 1030 Vienna, telephone: +43 1 52 152-0, email: dsb@dsb.gv.at)